Meta宣佈將旗下客戶支持AI機器人更名爲“Meta商務智能體”，並在全球WhatsApp Business平臺全面上線。此舉標誌着WhatsApp從小商戶溝通工具升級爲具備工作流處理能力的生產力軟件，加速了AI在通信生態中的滲透。
Anthropic推出專爲中小企業設計的Claude for Small Business自動化服務套件，旨在降低技術門檻，讓缺乏IT團隊的小型企業也能利用生成式AI提升生產力。此舉標誌着AI行業競爭焦點從大型企業轉向AI採用率較低的下沉市場，該套件深度打通商業生態，助力“街角小店”享受技術紅利。
意大利監管機構緊急叫停Meta限制第三方AI接入WhatsApp Business API的政策，認爲其涉嫌濫用市場支配地位，損害AI市場競爭與消費者利益。此舉緊隨歐盟同類調查，顯示歐洲正對Meta的AI入口布局展開系統性反壟斷審查。核心爭議在於政策爲何只禁ChatGPT類AI，卻不禁客服機器人。
歐盟委員會對Meta啓動反壟斷調查，質疑其WhatsApp Business API新政僅允許自家Meta AI接入，禁止ChatGPT等第三方AI聊天機器人使用，涉嫌濫用市場支配地位。新政規定2025年10月起禁止第三方AI聊天機器人調用API，2026年1月15日前已集成服務必須退出，豁免範圍未明確。
商業AI提示工具包，含500+提示、13模板和80頁手冊，提升生產力。
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